Director of Event Services

What does a typical day at work look like for you?
My role involves overseeing the library operations through managing the budget and providing leadership. I really enjoy connecting with external library partners and ensuring our faculty and students feel supported in their research needs. My tasks each day are varied, but they all point towards helping our users become lifelong learners.

What do you do when you aren’t working?
Beyond spending time with my wife and three kids, I enjoy playing piano and trombone, watching all types of sports, playing golf, and doing Sudoku or logic puzzles.

What does a typical day at work look like for you?
My office is behind the library’s front desk, and I supervise all circulation and interlibrary loan processes. I also order new books and materials for the library’s collection. I enjoy helping students, staff, and faculty discover library resources, and I appreciate learning from the Trinity community – every day is something new!

What do you do when you aren’t working?
Quilting started as a quarantine hobby, but on most weekends, you can find me working on projects for family and friends while listening to an audiobook or podcast. I also enjoy reading (I am a librarian, after all!).

Trinity had been on Norma Garcia’s radar since a good friend of hers told her about the great experience that both her sons had at this school. She submitted her resume to Trinity and thought about working in some capacity that would make use of her organizational business experience. She cares about the work that she does in the Student Accounts department because it involves the daily interaction with students and families to provide a clear and transparent understanding of the financial aspect of being a student here at Trinity.

Garcia works in the Student Accounts department that is housed within the Financial Services Office which has a steady flow of students and staff coming in with different needs. Her responsibilities include reviewing accounts for payment activity, processing refunds on accounts, taking payments in-house, as well as having ample communication with students in person and via email correspondence to answer questions on maintaining their account in good standing.

Prior to starting with Trinity, Garcia was working as a part time receptionist job with Local 1 – Iron Workers in Forest Park, providing union workers with information on their benefits package.

Apart from just having a blast with her two young adult daughters, her teenage son and her tween baby girl, her husband and Garcia pastor New Life Community Church in the community of Blue Island.